Privacy Policy

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Privacy Policy

Effective Date: 09/04/2025

Whitehall Insurance Group, LLC ("Company", "we", "our", or "us") is committed to protecting the privacy and confidentiality of individuals who interact with us through our website, phone, and text communication systems. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

By using our website, communicating with us via phone or text, or otherwise providing your information, you consent to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information through our website, phone calls, and text messages:

• Information You Provide Directly
  • Name, address, phone number, email address
  • Social Security Number or Tax ID (as applicable for insurance purposes)
  • Date of birth
  • Insurance and financial information
  • Any information you provide in phone calls, voicemails, text messages, online forms, or emails
• Automatically Collected Information (Website)
  • IP address and browser type
  • Device identifiers
  • Pages visited and usage data
  • Cookies and tracking technologies (where applicable)

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2. How We Use Your Information

We use your information to:

• Provide insurance quotes, policies, and customer service
• Communicate with you by phone, text, or email
• Verify identity and prevent fraud
• Fulfill legal and regulatory obligations
• Improve website functionality and user experience
• Maintain internal records

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3. Text and Phone Communications

By providing your phone number, you consent to receive calls and text messages from Whitehall Insurance Group, LLC, including those made using automated systems or pre-recorded messages, for business and marketing purposes. Message and data rates may apply.

You may opt-out of receiving marketing texts at any time by replying "STOP". Opting out does not affect our ability to contact you about active or pending insurance matters.

Note: Calls and texts may be recorded or monitored for quality assurance, compliance, and training purposes.

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4. Sharing of Information

We may share your personal information with:

· Insurance carriers and third-party underwriters for quoting and policy services

· Regulatory agencies as required by law

· Service providers that assist in business operations (e.g., IT, marketing, analytics)

· Law enforcement or legal entities as required by subpoena or legal process

We do not sell your personal information to third parties.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet, phone,

or text is 100% secure. You acknowledge and accept the risks associated with communicating electronically or via mobile devices.

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6. Your Rights and Choices

You have the right to:

· Request access to your personal information

· Request corrections or updates

· Withdraw consent to contact, where applicable

· File a complaint with a regulatory body if you believe your rights are violated

To exercise your rights, please contact us at:

Whitehall Insurance Group, LLC 

Email: service@whitehallinsurancegroup.com 

Phone: (855) 422-1494 

Mail: 8168 Elliot Rd, Ste 1, Easton, MD 21601

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. You access them at your own risk.

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8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. Continued use of our services after changes indicates your acceptance of the revised policy.

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10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Whitehall Insurance Group, LLC 

service@whitehallinsurancegroup.com 

(855) 422-1494 

8168 Elliot Rd, Ste 1, Easton, MD 21601 

whitehallinsurancegroup.com